What’s the Exam About?

The Cisco 300-820 exam focuses on implementing and troubleshooting Cisco Collaboration Cloud and Edge solutions. These are technologies that help people communicate and work together over the internet.

What Do You Need to Know?

Cisco Collaboration Cloud:

    • Understand how Cisco’s cloud-based collaboration tools work together.
    • Learn to set up services like WebEx Teams and Cisco Unified Communications Manager in the cloud.

    Cisco Collaboration Edge:

      • Know how to set up the connection between your company’s network and external networks securely.
      • Learn about devices like Cisco Expressway that help with this connection.
      • Understand how to enable remote access for mobile devices and users outside your company’s network.

      Quality of Service (QoS):

        • Learn about QoS, which ensures that important data like voice and video calls get priority over other types of internet traffic.
        • Security:
          • Understand the security requirements for cloud and edge solutions.
          • Learn how to set up security measures to protect your company’s data and communications.

          How to Prepare:

          Practice Hands-On:

            • Set up test environments using Cisco’s collaboration tools to get practical experience.
            • Experiment with configuring different settings to see how they work.

            Use Official Resources:

              • Take advantage of Cisco’s official training courses and documentation.
              • Cisco provides guides and manuals that explain how to configure their collaboration tools step by step.

              Practice Exams:

                • Find practice exams online to test your knowledge.
                • Practice managing your time during these exams to make sure you can answer all questions within the time limit.

                Join Study Groups:

                  • Join online forums or study groups where you can discuss concepts with others preparing for the exam.
                  • Sharing experiences and tips with others can help reinforce your understanding.

                  Conclusion:

                  By understanding the basics of Cisco’s collaboration technologies, using available resources to study effectively, and practicing with hands-on exercises and practice exams, you can prepare well for the Cisco 300-820 exam and increase your chances of passing it successfully.

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